StellarWaves reserves all rights for use and reproduction of all copyright materials and manufactured goods. The purchaser of any StellarWaves product must receive permission to publicly use, transmit, or reproduce any product, item, software, digital content, training document, user manual, or marketing material. The purchase of a StellarWaves product does not imply ownership or license to any item or service and is limited to personal use. Additionally the purchaser agrees to not modify, tamper, or reverse engineer any product. The purchaser will not disclose any StellarWaves materials, products, content, communications, or business practice without written consent.
All terms and conditions are subject to change at StellarWaves discretion. The purchaser agrees to this limited use and remedy.
A purchaser may return any item purchased from StellarWaves that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 14 days of purchase. StellarWaves reserves the right to test “dead on arrival” returns and impose a customer fee equal to 20 percent of the product sales price if the customer misrepresents the condition of the product. Any returned item that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. StellarWaves will not accept returns of any item more than 14 days after you receive the shipment.
All returned items must be shipped back to StellarWaves in the original shipping box and packing material including foam. All accessories, cases, cords, cables, instruction manuals, and other materials must be returned intact with the original item. Reference the contents list document included in the original shipment. The cost of any missing items or packing material will be discounted from the refund amount.
The purchaser is responsible for the cost of return shipping. The original shipping charges are not refundable.
Unless otherwise noted, all sales are final. In particular, any used item is not returnable.
Refunds for items returned are issued with 14 days after StellarWaves receives the returned item.
Warranty can be purchased at the time of purchasing the original item which covers the cost of repair to any manufacturing defect. This warranty covers the cost of return shipping should the item need to be returned for repair service. For return and repair service, the original box and foam must be used to ship the item back to StellarWaves. If StellarWaves receives an item not in the original box and foam, the purchaser must pay a fee up to $100 for a new box and foam. The warranty only covers manufacturing defects to the original item. The warranty does not cover normal wear and tear, damage, misuse, modification, or tampering. Purchaser should contact StellarWaves before any attempt to troubleshoot any malfunction. The term of the warranty is up to 1 year after the date of purchase.
If warranty is not purchased, the purchaser is subject to and limited to the return policy and other StellarWaves terms and conditions.
Warranty implies repair or replacement of defect products. Any return or refund request is subject to the return policy.